Analisis Yuridis Perlindungan Hukum Terhadap Konsumen Yang Dirugikan Dalam Transaksi E-Commerce Pada Situs Belanja Online Shopee

Novita, Yusfa Erla and , Darsono S.H., M.Hum. (2022) Analisis Yuridis Perlindungan Hukum Terhadap Konsumen Yang Dirugikan Dalam Transaksi E-Commerce Pada Situs Belanja Online Shopee. Skripsi thesis, Universitas Muhammadiyah Surakarta.

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Abstract

In this modern era, many consumers prefer to shop and make sales and purchase transactions via the internet to make it easier, one of which is through the Shopee e-commerce site or application. Even though the government and shopee have provided guarantees regarding consumer rights in the law, the fact is that there are still many consumers whose rights are often ignored by business actors so that consumers feel that they are disadvantaged when transacting at Shopee. The problem to be discussed is how the law protects consumers whose rights are greatly impaired when transacting at shopee, the responsibility of Shopee to consumers who experience losses when transacting at shopee. In writing this thesis, the author uses a normative juridical legal research method. The research examined by the author is descriptive. The author uses primary and secondary data in writing this thesis. From the research results obtained, the law in Indonesia has provided protection to consumers with the issuance of Law Number 8 of 1999 concerning Consumer Protection, and the shopee provides accountability to consumers who are harmed by providing complaint services to customer help shopee, consumers can submit all forms of complaints regarding products, business actors, and delivery services, consumers will also get reimbursement of funds or products, as well as identity and data protection to avoid irresponsible parties.

Item Type:	Thesis (Skripsi)
Uncontrolled Keywords:	Legal protection, Consumers, E-commerce
Subjects:	K Law > K Law (General) K Law > KI Indonesia > KP Perdata
Divisions:	Fakultas Hukum > Hukum
Depositing User:	YUSFA ERLA NOVITA
Date Deposited:	14 May 2022 03:18
Last Modified:	14 May 2022 03:18
URI:	http://eprints.ums.ac.id/id/eprint/99701

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