Items where Author is "Saputri, Ardyana"

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Saputri, Ardyana (2011) ANALISIS PENGARUH KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA SWALAYAN HARDJONO BATURETN. Skripsi thesis, Universitas Muhammadiyah Surakarta.

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