Items where Author is "SAMPURNO, JIWO "

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SAMPURNO, JIWO (2010) ANALISA KUALITAS PELAYANAN UNTUK MENGETAHUI PERSEPSI DAN HARAPAN PELANGGAN DENGAN METODE SERVICE QUALITY (SERVQUAL) (Studi Kasus : PT. Tri Kartika Megah, Salatiga). Diploma thesis, Univerversitas Muhammadiyah Surakarta.

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