Items where Author is "Adi Nugroho, Rachmad"

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Thesis

Adi Nugroho, Rachmad and , Mila Faila Sufa, S.T., M.T. and , Ratnanto Fitriadi, S.T., M.T (2015) Pengukuran Tingkat Kepuasan Pelanggan Terhadap Kualitas Pelayanan Jasa Transportasi Menggunakan Metode SERVQUAl Dan PGCV (Potential Gain In Customer Value) (Studi Kasus: BPU. Rosalia Indah). Diploma thesis, Universitas Muhammadiyah Surakarta.

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