Azizah, Fatmawati Nur and , Supratman, SKM., M.Kes., Ph.D. (2024) Hubungan Persepsi Pasien Tentang Komunikasi Terapeutik Perawat Dengan Kepuasan Pasien Di RS Asy Syifa Sambi Boyolali. Skripsi thesis, Universitas Muhammadiyah Surakarta.
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Abstract
Hospitals are health service facilities that are often chosen by the community to get help with the medical problems they face. In providing services, one of the things that must be considered is the communication process to patients. Nurses are the health workers who are most often interacted with by patients, so nurses must be able to build trusting relationships with patients through therapeutic communication. Currently, there are still nurses who do not implement therapeutic communication with patients, they are too busy with their own tasks so that they cause feelings of disappointment and reduce the sense of satisfaction in patients. Patient satisfaction is one of the indicators of service in the hospital. The purpose of this study is to find out whether there is a relationship between nurse therapeutic communication and patient satisfaction at Asy Syifa Sambi Boyolali Hospital. This study is quantitative research with a correlative design. The population in this study is inpatients at Asy Syifa Sambi Hospital. The sample used was 96 samples with the sampling technique being random sampling, namely consecutive. The sample size was determined using the formula from Lemeshow. The spearman rank correlation test that has been carried out shows that there is a relationship between nurse therapeutic communication and patient satisfaction with a value of p 0.000 <0.005. There is a relationship between nurse therapeutic communication and patient satisfaction at Asy Syifa Hospital Sambi Boyolali.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | artikel sudah di upload di Jurnal Kesehatan Tambusai pada tahun 2024 |
| Uncontrolled Keywords: | kepuasan pasien, komunikasi terapeutik, perawat |
| Subjects: | R Medicine > Nursing R Medicine > Nursing > Public Nursing |
| Divisions: | Fakultas Ilmu Kesehatan > S1 Keperawatan |
| Depositing User: | FATMAWATI NUR AZIZAH |
| Date Deposited: | 18 Jan 2025 03:34 |
| Last Modified: | 18 Jan 2025 03:34 |
| URI: | http://eprints.ums.ac.id/id/eprint/130091 |
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