Pengaruh Kualitas Layanan TK Aisyiyah Sekecamatan Colomadu Terhadap Tingkat Kepuasan Orang Tua Tahun Ajaran 2018/2019

Badriyah, Nurul and , Drs. Ilham Sunaryo, M.Pd, (2019) Pengaruh Kualitas Layanan TK Aisyiyah Sekecamatan Colomadu Terhadap Tingkat Kepuasan Orang Tua Tahun Ajaran 2018/2019. Skripsi thesis, Universitas Muhammadiyah Surakarta.

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Abstract

The early childhood education institute has spread to various regions because of the importance of education, one of which is in the colomadu sub-district. At this time, early childhood education institutions are trying to improve their quality to be able to attract the interest of parents to increase parental satisfaction. The purpose of this study was to determine the quality of service for kindergarten institutions and the level of satisfaction of parents in colomadu sub-district. The subjects in this study were 575 parents of kindergarten in colomadu subdistrict. The sample was taken by using a random sample random method to obtain as many as 73 parents. Data collection techniques used questionnaire method, documentation. Data collected was analyzed using descriptive analysis and simple regression analysis. Based on the calculation of simple linear regression coefficient test data obtained (R2) of 0.174 which implies that the influence of independent variables (TK service quality) on the dependent variable (level of parental satisfaction) is 17.4% while the remaining 83.6% is influenced by other factors. And obtained t count 3.864 and obtained the value of t table = 1.993 with a significance level of 0.05, then t count = 3.864> t table =, 1.993 so that H0 is rejected and Ha is accepted. It means that it can be concluded that there is a significant effect (significance) between the quality of Kindergarten services on the level of satisfaction of parents in Colomadu District 2018/2019.

Item Type:	Karya ilmiah (Skripsi)
Uncontrolled Keywords:	Quality of Education Services, Early Childhood Education Institute, Parent Satisfaction Level
Subjects:	L Education > L Education (General)
Divisions:	Fakultas Keguruan dan Ilmu Pendidikan > Pendidikan Anak Usia Dini
Depositing User:	NURUL BADRIYAH
Date Deposited:	29 Jul 2019 03:57
Last Modified:	29 Jul 2019 03:57
URI:	http://eprints.ums.ac.id/id/eprint/74812

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