RAHMANTO , EDY (2011) ANALISIS PENGARUH KUALITAS JASA PELAYANAN TERHADAP KEPUASAN NASABAH PADA PT. BANK RAKYAT INDONESIA PERSERO (Tbk) KANTOR CABANG KARANGANYAR. Skripsi thesis, Universitas Muhammadiyah Surakarta.
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Item Type: | Karya ilmiah (Skripsi) |
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Uncontrolled Keywords: | Kepuasan Nasabah, Tangible, Reliability, Resvonsiveness, Assurance, Emphaty. |
Subjects: | H Social Sciences > HG Finance |
Divisions: | Fakultas Ekonomi dan Bisnis > Akuntansi |
Depositing User: | Users 1504 not found. |
Date Deposited: | 04 May 2011 08:49 |
Last Modified: | 04 May 2011 11:14 |
URI: | http://eprints.ums.ac.id/id/eprint/12070 |
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