ANALISIS PENGARUH KUALITAS JASA PELAYANAN TERHADAP KEPUASAN NASABAH PADA PT. BANK RAKYAT INDONESIA PERSERO (Tbk) KANTOR CABANG KARANGANYAR

RAHMANTO , EDY (2011) ANALISIS PENGARUH KUALITAS JASA PELAYANAN TERHADAP KEPUASAN NASABAH PADA PT. BANK RAKYAT INDONESIA PERSERO (Tbk) KANTOR CABANG KARANGANYAR. Skripsi thesis, Universitas Muhammadiyah Surakarta.

[img]
Preview
PDF (Halaman Depan)
Halaman_Depan.pdf

Download (269kB)
[img]
Preview
PDF (Bab I)
BAB_I.pdf

Download (116kB)
[img] PDF (Bab II)
BAB_II.pdf
Restricted to Repository staff only

Download (178kB)
[img] PDF (Bab III)
BAB_III.pdf
Restricted to Repository staff only

Download (153kB)
[img] PDF (Bab IV)
BAB_IV.pdf
Restricted to Repository staff only

Download (283kB)
[img] PDF (Bab V)
BAB_V.pdf
Restricted to Repository staff only

Download (53kB)
[img]
Preview
PDF (Daftar Pustaka)
Daftar_Pustaka.pdf

Download (94kB)
[img] PDF (Lampiran)
Lampiran.pdf
Restricted to Repository staff only

Download (772kB)
Item Type: Karya ilmiah (Skripsi)
Uncontrolled Keywords: Kepuasan Nasabah, Tangible, Reliability, Resvonsiveness, Assurance, Emphaty.
Subjects: H Social Sciences > HG Finance
Divisions: Fakultas Ekonomi dan Bisnis > Akuntansi
Depositing User: Users 1504 not found.
Date Deposited: 04 May 2011 08:49
Last Modified: 04 May 2011 11:14
URI: http://eprints.ums.ac.id/id/eprint/12070

Actions (login required)

View Item View Item