Aryonegoro, Ihza Averoes and , Andria Luhur Prakoso., S.H., M.Kn. (2022) Lembaga Alternatif Penyelesaian Sengketa Sektor Jasa Keuangan (LAPS SJK) (Tinjauan Yuridis terhadap Peran dan Kewenangan dalam Penyelesaian Sengketa di Sektor Perbankan). Skripsi thesis, Universitas Muhammadiyah Surakarta.
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Abstract
Bank is a financial institution that has a function to collect funds from the public and then channel it back to the community. Banks have an important role in the development of the national economy, therefore the parties must maintain the stability of the bank. Between the bank and the customer there are often disputes, from these disputes can have an impact on the decline in the reputation of the Bank and the decrease in trust from the Bank to customers. Settlement of disputes that occur between the Bank and the Customer can be resolved through the Bank's Internal Institution (Internal Dispute Resolution), but if it is not resolved it will be resolved. Through external dispute resolution, this method can be resolved through 2 litigation and non-litigation channels, Litigation through the Court , Non-litigation through Alternative Dispute Resolution (APS), in APS there is an Alternative Dispute Settlement Institution for the Financial Services sector (LAPS SJK) and the Consumer Dispute Settlement Agency (BPSK). LAPS SJK provides banking dispute resolution services by means of Mediation, Arbitration and binding opinion, while BPSK provides Mediation, Conciliation and Arbitration Services. From this research, the researcher wants to see APS in Islamic perspective, duties, authority and role of LAPS SJK in resolving banking disputes, and how to compare dispute resolution through LAPS SJK with BPSK. This research was researched using a normative type of research with a Legislative approach method, the data used were secondary data consisting of primary legal materials, secondary legal materials and tertiary legal materials, the data were collected using library data collection methods and analyzed by descriptive analysis. The researcher found that the APS on the Islamic view was in accordance with al-shulhu. SJK LAPS has duties, functions and roles as regulated in articles 3 and 4 of POJK NO.61/POJK.07/2020 concerning SJK LAPS. The results of this comparison, the researchers found the advantages and disadvantages of each institution in resolving banking disputes.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Uncontrolled Keywords: | Banking, Alternative Dispute Resolution, LAPS SJK, BPSK. |
| Subjects: | K Law > KI Indonesia > KG Law (General) K Law > KI Indonesia > KN Pidana K Law > KI Indonesia > KP Perdata |
| Divisions: | Fakultas Hukum > Hukum |
| Depositing User: | IHZA AVEROES ARYONEGORO |
| Date Deposited: | 11 Aug 2022 04:22 |
| Last Modified: | 11 Aug 2022 04:22 |
| URI: | http://eprints.ums.ac.id/id/eprint/102654 |
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