Perlindungan Hukum Pelaku Usaha Marketplace pada Transaksi E-commerce dengan Metode Cash On Delivery Menurut Undang-undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen

Zimam, Alisya Yuniar Rahmasari and , Taufiq Nugroho, S.H., M.H. (2023) Perlindungan Hukum Pelaku Usaha Marketplace pada Transaksi E-commerce dengan Metode Cash On Delivery Menurut Undang-undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen. Skripsi thesis, Universitas Muhammadiyah Surakarta.

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Abstract

The implementation of Cash On Delivery payments in the marketplace still raises legal issues by consumers, irresponsibly canceling unilaterally by refusing / deliberately avoiding payment for goods that have been ordered, causing losses to business actors, therefore there is a need for legal protection for business actors. This research is a normative research with a statutory approach that uses primary data sources, namely Law Number 8 of 1999 concerning Consumer Protection and secondary data sources obtained from various literatures. The method of data collection is through library research, then the method of data analysis is qualitative, the results of which will be presented descriptively. Legal protection against marketplace business actors in e-commerce transactions with the Cash On Delivery method is contained in Articles 5 and 6 of Law Number 8 of 1999 concerning Consumer Protection, but the Consumer Protection Law has not provided the same protection for the rights of business actors, namely related to consumer sanctions as a form of responsibility for violations of the law committed against business actors, especially in Cash On Delivery transactions in the marketplace, so that legal settlements can be made with compensation based on the provisions of the Civil Code. The obstacles to the implementation of legal protection in fulfilling the rights of marketplace business actors in e-commerce transactions with the Cash On Delivery method are the differences in the implementation mechanism of the Cash On Delivery method in the marketplace and the lack of public education regarding the mechanism of the Cash On Delivery method, causing misconceptions in the community and the lack of laws and regulations regarding legal protection of business actors.

Item Type: Thesis (Skripsi)
Uncontrolled Keywords: Perlindungan Hukum, Pelaku Usaha, Marketplace, E-commerce, Cash On Delivery
Subjects: K Law > K Law (General)
K Law > KI Hukum Indonesia > KP Hukum Perdata
Divisions: Fakultas Hukum > Hukum
Depositing User: ALISYA YUNIAR RAHMASARI ZIMAM
Date Deposited: 23 Oct 2023 02:22
Last Modified: 23 Oct 2023 02:22
URI: http://eprints.ums.ac.id/id/eprint/117495

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