Saputro, Eddy Sasongko and , Dr. Nuria Siswi Enggarini, S.H.,M.H (2018) Kualitas Pelayanan Publik Menurut Undang - Undang Nomor 25 Tahun 2009 Tentang Pelayanan Publik di Kabupaten Boyolali (Studi Kasus di Unit Pelayanan Teknis Pasar Umum Pengging). Skripsi thesis, Universitas Muhammadiyah Surakarta.
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NASKAH PUBLIKASI-.pdf Download (390kB) |
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PDF (Halaman Depan)
HALAMAN DEPAN.pdf Download (285kB) |
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Abstract
Public service a fundamental aspect in the administration of government for the welfare of society. Although it has been running properly the public government is still faced with the government system that has not been effective, efficient, and the quality of human resources apparatus that has not been sufficient. It is seen there are still many complaints and integration of community either directly or indirectly. Public Services need to be seen as an effort to meet the needs and rights of the community. Public services are regulated in UU No. 25/2009 abaut publik services, in the implimentation of the public services in based on article four shall based on the public interest, legal certainty, equality of rights, balance of rights and oblogations, profesionalism, participative, equation of treatment/non-discriminatory, openness, accountability, facilities and special treatment for vulnerable groub, puntuality, and seep, ease and affordability. The formulation of the problem in this research discusses related to the problem 0f the implementation of publc services in the Unit of Technical Market General Pengging Boyolali District. This research uses a kind of juridical empirical research and qualitative descriptive approach method. The location of this research is located in Dukuh Village, Banyudono Sub-District, Boyolali District.
| Item Type: | Karya ilmiah (Skripsi) |
|---|---|
| Uncontrolled Keywords: | Public Services, Implementation of Public Services, Quality of Public Services |
| Subjects: | K Law > K Law (General) |
| Divisions: | Fakultas Hukum > Hukum |
| Depositing User: | EDDY SASONGKO SAPUTRO |
| Date Deposited: | 05 Mar 2018 06:26 |
| Last Modified: | 05 Mar 2018 06:26 |
| URI: | http://eprints.ums.ac.id/id/eprint/60501 |
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