Items where Author is "SUBEKTI, ENY "

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SUBEKTI, ENY (2007) Rancangan Peningkatan Kkualitas Pelayanan Perum Pegadaian Dengan Weighted Importance - Performance Analysis(WIPA) Dan Quality Funtion Deployment (QFD) (Studi Kasus: Perusahaan Umum Pegadaian cabang Purwotomo). Skripsi thesis, Universitas Muhammadiyah Surakarta.

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