Items where Author is "SANDJAJA, HERU "

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SANDJAJA, HERU (2011) ANALISIS PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN PADA PT BANK NEGARA INDONESIA (PERSERO) TBK KANTOR CABANG UTAMA SLAMET RIYADI SOLO. Thesis thesis, Universitas Muhammadiyah Surakarta.

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