Items where Author is "Pradana, Muhammad Fanny Yoga"

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Thesis

Pradana, Muhammad Fanny Yoga and , Mila Faila Sufa, ST.,MT. (2021) Analisis Pelayanan Kualitas Jasa Layanan Ojek Online Menggunakan Pendekatan Servqual, Importance Performance Analysis (IPA), Dan Potential Gain In Costumer Value (PGCV). Skripsi thesis, Universitas Muhammadiyah Surakarta.

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