Items where Author is "NUGROHO, YAN TOTO "

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NUGROHO, YAN TOTO (2011) ANALISIS KUALITAS PELAYANAN KEPADA KEPUASAN PELANGGAN JASA PENGINAPAN (STUDI EMPIRIS DI HOTEL LOR IN SOLO). Thesis thesis, Universitas Muhammadiyah Surakarta.

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