Items where Author is "Heriawan, Bambang"

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Thesis

Heriawan, Bambang (2008) PENGARUH KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA SWALAYAN LUWES DI PATI JAWA TENGAH. Skripsi thesis, Universitas Muhammadiyah Surakarta.

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