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Disa Wahyu Saputri, Rika and -, prof. bambang Setiaji and -, Imronudin, S.E., M.Si., Ph.D (2018) Pengaruh Kualitas Pelayanan Dan Customer Relationship Marketing (CRM) Terhadap Loyalitas Pelanggan Di KSPPS BMT Tumang Cabang Cepogo. Thesis thesis, Universitas Muhammadiyah Surakarta.