Sistem Informasi Layanan ICT Dalam Bentuk Elektronik Form (Studi Kasus : PT. PGN,Tbk)

Idelia, Dinayasinta Alvita and , Dr. Heru Supriyono, S.T., M.Sc. (2020) Sistem Informasi Layanan ICT Dalam Bentuk Elektronik Form (Studi Kasus : PT. PGN,Tbk). Skripsi thesis, Universitas Muhammadiyah Surakarta.

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Abstract

In this era, many companies in Indonesia have information systems and every company has a business process. Business process is a collectionofactivities in anorganizationto achieve certaingoals, business processes that occur in the company are supported by a service, one of which is the PGN ICT division business processes that still use services in the form of manual forms. This manual form service has several disadvantages such as, business process services that take a long time, quite a lot of costs, and storagethat isvulnerabletodataloss, damage, and not durable.Therefore,thisinformationsystemdesign is used to facilitate requests for ICT services from PGN employees to the PGN ICT division. This information system uses the programming of PHP, MySQL and the Laravel framework. The purpose of this study is to transform the manual form into an electronic form to facilitate the process of approving the previously PGN ICT services long enough and improve security to anticipate the documentation of PGNICT servicesso asnotto disappear.Themethodused inthisresearchistheprototype method,which is listening to customers, building or repairing mockups, and testing the customer controlling the mockups. The tools used are Entity Relationship Diagram and Business Activity Diagram. The system test results using the User Acceptance Test produce an ICT service in electronic form for requesting a servicetothe PGN ICT divisionthat is moreeffective, efficient andasneeded.

Item Type:	Karya ilmiah (Skripsi)
Uncontrolled Keywords:	laravel, Electronic Form, Sistem Informasi Layanan, Perusahaan Gas Negara
Subjects:	T Technology > T Technology (General)
Divisions:	Fakultas Ilmu Komunikasi dan Informatika > Teknik Informatika
Depositing User:	DINAYASINTA ALVITA IDELIA
Date Deposited:	13 Aug 2020 06:30
Last Modified:	13 Aug 2020 06:30
URI:	http://eprints.ums.ac.id/id/eprint/84692

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