Implementasi Chatbot Untuk Pemesanan Produk yang Terintegrasi Web Pada Kedai Ibaraki

Arif Pria Alfatoni, Muhammad and , Maryam , S.Kom., M.Eng (2020) Implementasi Chatbot Untuk Pemesanan Produk yang Terintegrasi Web Pada Kedai Ibaraki. Skripsi thesis, Universitas Muhammadiyah Surakarta.

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Abstract

Kedai Ibaraki located in Bekonang, Mojolaban, Sukoharjo prioritizes product order transaction services to be an important role in increasing customer satisfaction. At the moment the store is implementing a manual order by which the customer interacts with the barista and the barista records the order and makes the order. That can reduce the performance of the barista, resulting in slow service. Therefore, an order system is needed at the shop that can help the barista in recording customer orders and organizing orders and can provide information about product availability to customers. Researchers use chatbot on the Line application to order products that are integrated with the website as a sales data management and management. This system is designed using XAMPP, PHP, MySQL and Framework Line. Based on the results of the blackbox and SUS testing it can be concluded that the system is running normally and the average result of the percentage of correspondents divided by customers and baristas is 80.33%. It can be concluded that the system is acceptable to Ibaraki customers and can improve barista performance and maximize service.

Item Type:	Karya ilmiah (Skripsi)
Uncontrolled Keywords:	Chatbot, Laravel, Line, Sistem Informasi
Subjects:	T Technology > T Technology (General) Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Divisions:	Fakultas Ilmu Komunikasi dan Informatika > Teknik Informatika
Depositing User:	M ARIF PRIA ALFATONI
Date Deposited:	18 Feb 2020 02:58
Last Modified:	18 Feb 2020 03:00
URI:	http://eprints.ums.ac.id/id/eprint/80930

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