Perlindungan Hukum Terhadap Konsumen Pada Jasa Pengiriman Barang Oleh Pt Tiki Indonesia Di Tinjau Dari Undang-Undang Nomer 8 Tahun 1999 Tentang Perlindungan Konsumen

Ramadhahan, Ridzwan and , Mutimatun Ni'ami, SH., M.Hum. (2019) Perlindungan Hukum Terhadap Konsumen Pada Jasa Pengiriman Barang Oleh Pt Tiki Indonesia Di Tinjau Dari Undang-Undang Nomer 8 Tahun 1999 Tentang Perlindungan Konsumen. Skripsi thesis, Universitas Muhammadiyah Surakarta.

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Abstract

PT. TIKI is a privately owned freight forwarding company engaged in services. The large number of people who send goods from distant places makes shipping services very important. During the process of sending goods sometimes it does not always run smoothly, for example the possibility of disaster, both originating from nature, human actions or from the nature of the goods themselves. The formulation of the problem in this research is how the implementation of TIKi's responsibility in the goods delivery agreement if there is a default. For this reason, the purpose of this research is to understand the terms and procedures of goods delivery agreements, the rights and obligations of the parties and the responsibilities of TIKI in the event of default. The company's obligation is to prepare goods to be sent neatly, deliver goods / documents to the destination, and protect goods / documents from being damaged and lost. Company rights are entitled to obtain information about the nature of the goods to be sent, to refuse requests for shipment of goods that are prohibited or invalid and receive the costs required in shipping goods. Whereas the obligation of consumers to order goods to be sent neatly, provide information about the nature of the goods to be sent and pay the costs required in shipping goods. Consumer's right is to obtain proof of delivery, the goods are delivered on time, and the consumer has the right to claim compensation in the event of loss or damage to goods caused by an error or negligence from the TIKI shipping company or its representative. The responsibility of PT. TIKI for items that are lost or damaged by compensating for 10 times the shipping cost, except if PT. TIKI can prove correctly and clearly that the error is not the fault of PT. TIKI, but due to negligence and mistakes of the sender of the goods or because there is a forced situation that results in the cargo not reaching the recipient's goods, this is what freed PT. TIKI from claims filed by the sender of goods.

Item Type:	Karya ilmiah (Skripsi)
Uncontrolled Keywords:	default, delivery of goods, compensation
Subjects:	K Law > K Law (General)
Divisions:	Fakultas Hukum > Hukum
Depositing User:	RIDZWAN RAMADHAN
Date Deposited:	21 Nov 2019 07:24
Last Modified:	21 Nov 2019 07:24
URI:	http://eprints.ums.ac.id/id/eprint/79262

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