Analisis Pelayanan Konsumen pada Langganan TV Kabel Indovision di Kota Surakarta

Fauzan, Bachtiar Muhsin and , Dr. Kelik Wardiono, S.H., M.H (2019) Analisis Pelayanan Konsumen pada Langganan TV Kabel Indovision di Kota Surakarta. Skripsi thesis, Universitas Muhammadiyah Surakarta.

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Abstract

Indovision's rights and obligations as a subscription the party wants to match to a job to achieve a goal, for which it is willing to pay wages, while what will be done to achieve the goal is entirely up to the opposing party. The rights and obligations of the customers in the TV subscription agreement with Indonesia are carried out in accordance with Law Number 8 of 199 concerning Consumer Protection in Article 4 and Article 7. Counter-Post Protection in the form of the customer in question is not in place at the time of installation of equipment, it can be represented but must be attached to a brush letter such as promos given to consumers are achievements that must be carried out in accordance with the provisions of Article 1234 of the Civil Code do something or to do nothing ". Indovision's action services are not a category of default. do something according to the agreement not to do. In connection with legal protection which is the right and must be given to consumers, according to Article 45 paragraph 2 of Law No. 8 of 1999 concerning Consumer Protection in the event of a dispute over consumer dispute resolution can be done in two (2) ways, namely: Settlement of disputes outside court. Peaceful dispute resolution by the Article the Dispute Settlement Agency's Consumer Dispute Settlement 45 paragraph 2, Law No. 8 of 1999 concerning Consumer Protection where every consumer who feels aggrieved by a business actor can file a complaint with BPSK.

Item Type:	Karya ilmiah (Skripsi)
Uncontrolled Keywords:	indovision tv subsrciption agreement, default agreement, default legal settlement
Subjects:	K Law > K Law (General)
Divisions:	Fakultas Hukum > Hukum
Depositing User:	BACHTIAR MUHSIN FAUZAN
Date Deposited:	16 Sep 2019 02:55
Last Modified:	16 Sep 2019 02:55
URI:	http://eprints.ums.ac.id/id/eprint/77729

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