Evaluasi Penerapan Pendaftaran Online Di Rumah Sakit Mata Solo

Puspita, Eka and -, Kusuma Estu Werdani, S.KM, M.Kes and -, Sri Darnoto S.KM M.PH (2018) Evaluasi Penerapan Pendaftaran Online Di Rumah Sakit Mata Solo. Skripsi thesis, Universitas Muhammadiyah Surakarta.

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Abstract

The planning process within the hospital information system is one of the key points to be prepared. Solo Eye Hospital strives to develop excellent service through planning new designs and modifying information systems that are appropriate to changes in the surrounding environment. Solo Eye Hospital has a problem in the outpatient registration section where service waiting time is too long. Solo Eye Hospital wants to implement online registration in hopes of accelerating services, improve the quality standard outpatient registration and increase patient satisfaction. The purpose of this study was to find out the planning process for applying online registration at the Solo Eye Hospital. This is a qualitative study using phenomenological approach. The main informants selected by the researcher consisted of 1 head of medical record unit, 6 operators of online registration, 1 IT (Information Technology), 5 patients online, 5 new patients, and 1 non-medical support director as triangulation informant. The data collected using semi-structured interview technique. The results of the study showed that Solo Eye Hospital had planned online registration well on the application of goals, objectives, strategies, and policies. The implementation of online registration has a shortage on the short planning time, lack of human resources and there is no standard operating procedures (SPO).

Item Type:	Karya ilmiah (Skripsi)
Uncontrolled Keywords:	Planning, online registration, information system
Subjects:	R Medicine > RA Public aspects of medicine
Divisions:	Fakultas Ilmu Kesehatan > Kesehatan Masyarakat
Depositing User:	EKA PUSPITA
Date Deposited:	30 Oct 2018 10:20
Last Modified:	30 Oct 2018 10:22
URI:	http://eprints.ums.ac.id/id/eprint/67881

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