Permanadiva, Zamada Yoga and , Diana Setiawati, S.H., LL.M. (2023) Perlindungan Hukum Terhadap Konsumen Dalam Transaksi E-Commerce (Studi Kasus Penipuan di Platform E-Commerce Indonesia). Skripsi thesis, Universitas Muhammadiyah Surakarta.
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Abstract
E-commerce is a form of trade with its own characteristics, especially international trade and the use of internet-based media. On the one hand, this situation greatly benefits consumers because they have several choices to obtain products and services, but on the other hand, abuse of consumer rights, such as fraud by irresponsible sellers, is very risky. In 2021 it was found on 2 Shopee and Zalora e-commerce platforms there were various frauds. The purpose of this study is to examine the legal protection provided to consumers who make transactions through electronic media. This research is expected to produce scientific, practical and academic benefits, especially as a source for writers and anyone who wants to analyze legal protection for consumers in electronic transactions. Testing secondary and primary data is an Empirical Juridical research methodology based on the implementation of community regulations. The findings of this study indicate that in conflicts between customers and corporate actors, Law Number 8 of 1999 concerning Consumer Protection has been used to protect consumer rights; however, this law does not specifically regulate consumer rights in e-commerce. In other words, it is difficult for consumers to sue e-commerce companies based on Law no. 8 of 1999 concerning Consumer Protection because e-commerce business actors are difficult to reach.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Uncontrolled Keywords: | Perlindungan, Konsumen, E-Commerce |
| Subjects: | H Social Sciences > HF Commerce K Law |
| Divisions: | Fakultas Hukum > Hukum |
| Depositing User: | ZAMADA YOGA PERMANADIVA |
| Date Deposited: | 03 Aug 2023 02:58 |
| Last Modified: | 03 Aug 2023 02:58 |
| URI: | http://eprints.ums.ac.id/id/eprint/114317 |
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