Items where Author is " SANJAYA, M.ERVAN "

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Thesis

SANJAYA, M.ERVAN (2009) ANALISIS KUALITAS PELAYANAN SEBAGAI UPAYA PEMENUHAN KEPUASAN KONSUMEN (Studi kasus: Hotel Wisanti Yogyakarta ). Skripsi thesis, Universitas Muhammadiyah Surakarta.

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