Items where Author is "Utomo, Yoyok Prasetyo"

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Utomo, Yoyok Prasetyo (2012) Pengaruh Corporate Image, Trust, Perceived Switching Cost, Perceived Service Quality, Perceived Value Terhadap Customer Loyalty ( Studi Pada Jasa telekomunikasi Indosat IM3 Boyolali). Thesis thesis, Universitas Muhammadiyah Surakrta.

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