Items where Author is "Trimulya, Rachmat"

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Trimulya, Rachmat (2008) APLIKASI DIMENSI SERVICE QUALITY (SERVQUAL) DALAM MENGUKUR TINGKAT KINERJA (PERFORMANCE) PADA LAYANAN BANK (Studi kasus di PT. Bank Rakyat Indonesia (Persero), Tbk Cabang Sukoharjo). Skripsi thesis, Universitas Muhammadiyah Surakarta.

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