Items where Author is "Santoso, : Retno Agustin Budi "

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Thesis

Santoso, : Retno Agustin Budi (2005) ANALISIS TINGKAT LAYANAN PELANGGAN PADA BANK (STUDI KASUS DI PT BANK BRI DAN PT BANK BPD JATENG CABANG KARANGANYAR. Thesis thesis, Universitas Muhammadiyah Surakarta.

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