Analisis Pengaruh Kesadaran Merk, Keragaman Menu, Promosi Dan Kualitas Pelayanan Terhadap Keputusan Konsumen Membeli Di Kedai Solo Kopi

Nafi’, Mukhtar and , Lukman Hakim, S.E., M.Si. (2020) Analisis Pengaruh Kesadaran Merk, Keragaman Menu, Promosi Dan Kualitas Pelayanan Terhadap Keputusan Konsumen Membeli Di Kedai Solo Kopi. Skripsi thesis, Universitas Muhammadiyah Surakarta.

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Abstract

The purpose of this study was to examine the effect of brand awareness, menu diversity, promotion and service quality on purchasing decisions in Solo Kopi Surakarta. This research method uses a quantitative approach that uses numerical data. The population in this study were consumers in Solo Kopi Surakarta. Total population is not known with certainty and a sample of 100 respondents. The sampling technique uses purposive sampling. Data analysis techniques using are (1) instrument test (validity and reliability test), (2) Classical Assumption Test (normality, multicollinearity, heteroscedasticity) and (3) Hypothesis Test (multiple linear regression analysis, t test, F test and R2) . The results showed that the t test showed that (1) brand awareness had a significant effect on purchasing decisions in Solo Kopi Surakarta. (2) The diversity of the menu has a significant effect on purchasing decisions in Solo Kopi Surakarta. (3) Promotion has a significant effect on purchasing decisions at Solo Kopi Surakarta. (4) Service quality has a significant effect on purchasing decisions in Solo Kopi Surakarta.

Item Type: Karya ilmiah (Skripsi)
Uncontrolled Keywords: Brand Awareness, Menu Diversity, Promotion, Service Quality And Purchasing Decisions
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: MUKHTAR NAFI'
Date Deposited: 27 Nov 2020 02:01
Last Modified: 27 Nov 2020 02:01
URI: http://eprints.ums.ac.id/id/eprint/87862

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