A Pragmatic Analysis of Complaining Strategies Used by Social Media Users in Responding to Deal of the Century

Hariyanti, Ika Eriyana and , Dra. Siti Zuhriah Ariatmi, M.Hum (2020) A Pragmatic Analysis of Complaining Strategies Used by Social Media Users in Responding to Deal of the Century. Skripsi thesis, Universitas Muhammadiyah Surakarta.

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Abstract

This study aims to analyze the complaining strategies and the implicature of the complaining utterances used by social media users in responding Deal of the Century. This study is qualitative study. The data of this study are 36 complaining utterances in the comment column of Washington Post Youtube channel. The data source of this study is taken from in the comment column of Washington Post Youtube channel with the news entitled Unpacking Trump’s ‘Deal of the Century’ for The Middle East. In collecting the data, the writer uses documentation and observation. The data are analyzed by using the theory of complaint proposed by Trosborg (1995) and the theory of implicature proposed by Grice (1975). The result of this study shows that there are 12 data (33.34%) of Hints strategy, 5 data (13.89%) of Annoyance strategy, 4 data (11.11%) of Modified Blame strategy, 4 data (11.11%) of Explicit Condemnation of the Accused’s Action (Behavior) strategy, 4 data (11.11%) of Explicit Condemnation of the Accused as a Person (Person)) strategy, 3 data (8.33%) of Ill Consequences strategy, 3 data (8.33%) of Indirect Accusation strategy, and 1 datum (2.78%) of Direct Accusation strategy. Hints strategy is the most dominant strategy of complaint used by social media users. The complainers indirectly state that Deal of the Century is not a deal because it does not use appropriate rules in conducting a deal to end the conflict. Next, the writer finds that there are 5 data (13.89%) of conventional implicature, 30 data (83.33%) of particularized conversational implicature, and 1 datum (2.78%) of generalized conversational implicature. Particularized conversational implicature is the most dominant implicature of complaining utterances by social media users. In order to understand the meaning of the complaining utterances, it requires specific context regarding Deal of the Century.

Item Type: Karya ilmiah (Skripsi)
Uncontrolled Keywords: Complaint, Social Media, Deal of the Century
Subjects: P Language and Literature > P Philology. Linguistics
Divisions: Fakultas Keguruan dan Ilmu Pendidikan > Pendidikan Bahasa Inggris
Depositing User: IKA ERIYANA HARIYANTI
Date Deposited: 18 Sep 2020 03:17
Last Modified: 18 Sep 2020 03:17
URI: http://eprints.ums.ac.id/id/eprint/86046

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