Hubungan Antara Pelayanan Fisioterapi terhadap Kepuasan Pasien di Klinik Fisioterapi Griya Sehat Salatiga

Supriyatna, Dedy and , Agus Widodo, S.Fis.,Ftr., M.Fis and , Umi Budi Rahayu, S.Fis.,Ftr.,M.Kes (2015) Hubungan Antara Pelayanan Fisioterapi terhadap Kepuasan Pasien di Klinik Fisioterapi Griya Sehat Salatiga. Skripsi thesis, Univerasitas Muhammadiyah Surakarta.

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Abstract

Background: One of the big challenges in the delivery of health care today is the fulfillment of people's expectations about the quality and capacity of health services. Mandiri Griya Sehat Physiotherapy Clinic is organizing health care facilities that provide individual health care basic medical services and/or specialists held more than one type of health personnel and led by a medic. Objective: To determine whether there is a relationship between Patient Satisfaction Services Physiotherapy Clinic Physiotherapy. Methods: This study used a descriptive method with cross sectional approach. Samples many as 50 people. The sampling technique using a non-probability sampling technique saturated. Furthermore tested by knowing the relationship between patient satisfaction with physiotherapy services with Chi Square test. Results: Of the Chi Square test values obtained P = 0.01 or P <0.05, so that Ho refused and Ha accepted which means it has a significant relationship between Physiotherapy Services and Patient Satisfaction. Conclusion: there is a relationship between the waiter physiotherapy on patients' satisfaction in Mandiri Griya Sehat physiotherapy clinic Salatiga. Keywords: services, physiotherapy, patient satisfaction

Item Type: Karya ilmiah (Skripsi)
Uncontrolled Keywords: services, physiotherapy, patient satisfaction
Subjects: R Medicine > R Medicine (General)
R Medicine > RM Therapeutics. Pharmacology
Divisions: Fakultas Ilmu Kesehatan > Fisioterapi
Depositing User: Dedy Supriyatna
Date Deposited: 10 Jul 2015 02:45
Last Modified: 11 Oct 2021 04:08
URI: http://eprints.ums.ac.id/id/eprint/34513

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